SOCIAL MEDIA OBJECTIVES
CBD Marketing strives to Market What’s Meaningful® across all of our social media channels. In regards to content, we seek to:
- Demonstrate expertise in the social media space with clients, prospects, vendors and friends of the agency
- Position the agency as a thought leader in primary practice areas and key verticals
- Engage with our audience and share a glimpse of our unique culture and personality
Maintain our brand voice— embodied by Market What’s Meaningful®
PLATFORM STRATEGIES
Audience: Existing clients and friends of the agency; prospective employees
Goal: Showcase agency culture, events and creative work; raise brand awareness
Tone: Authentic, warm, upbeat
- Disseminate agency news and announcements
- Share photos and videos of agency events, meetings, etc.
- Make sure content is relevant to our audience and to one of our agency initiatives
- If including an image, make sure it was freely sourced and relevant to the content. DON’T STEAL!
Audience: Prospective employees and clients
Goal: Showcase agency culture, events and creative work; raise brand awareness
Tone: Authentic, warm, upbeat
- Share photos and videos of agency events, meetings, etc.
- Make sure the content is relevant to our audience and to our agency
- Include one to three hashtags in your post, but make sure they’re relevant to the conversation
Use #MwM, #KAW and appropriate industry hashtags when needed
Audience: People and companies we want to know; industry influencers
Goal: Provide a marketing viewpoint and thought leadership from the people at the agency
Tone: Engaging, upbeat, insightful and a little cocky
- Disseminate press releases, blogs and news (agency, client, relevant industry)
- Include one to three hashtags in your post, but make sure they’re relevant to the conversation
- Use #MwM, #KAW and appropriate industry hashtags when needed
- If including an image, make sure it was freely sourced and relevant to the content. DON’T STEAL!
- Have fun, but make sure to stay within brand tone and provide something of value to our audience
- If mentioning a client or an employee, tag their handle to include them in the conversation and add an extra level of exposure
Audience: Clients and prospects
Goal: Share company updates and thought leadership; direct audiences to our agency website
Tone: Professional; insightful
- Disseminate press releases, blogs and news (agency, client, relevant industry)
- Avoid sharing irrelevant content pertaining to agency culture and events
- If mentioning a client or an employee, tag their page to include them in the conversation and add an extra level of exposure
- The content between LinkedIn and Twitter can be the same but vary the wording of each post
Social Media: Don’ts
Don’t clutter your post with hashtags or use irrelevant ones.
Don’t use CBD social channels as your personal social media platform. Remember that you are representing the agency, not writing in your diary.
Don’t be trigger-happy. Limit your weekly postings to avoid spamming our audience. Posts should generally stay within the following:
Facebook: 2–3 times per week
Twitter: Once per business day
LinkedIn: 2–3 times per week
Instagram: 3 times per week